If you are an SBI customer and facing any issues or have queries related to your account, credit card, or any other banking services, you can contact SBI customer care. In this article, we will discuss everything you need to know about the SBI customer care number.
Table of Contents
What is SBI Customer Care Number?
SBI customer care number is a helpline number that SBI customers can use to get their queries and concerns addressed. You can call the SBI customer care number to inquire about your account balance, check the status of your credit card application, report a lost or stolen card, or register a complaint.
Different Modes of Contacting SBI Customer Care
SBI provides several modes of contacting their customer care:
SBI Customer Care Number
You can call SBI customer care on their toll-free number 1800 1234 (toll-free), 1800 11 2211 (toll-free), 1800 425 3800 (toll-free),1800 2100(toll-free), or 080-26599990. These numbers are available 24×7. Toll-free numbers are accessible from all landlines and mobile phones in the country.”
SBI Customer Care Email
You can also email your query or complaint to SBI customer care at customercare@sbi.co.in. Make sure to mention your account number, contact details, and a brief description of your query in the email.
SBI Customer Care Chat
SBI also provides a chat feature on their website and mobile app. You can chat with their customer care executives to get your queries addressed.
SBI Customer Care for Account-Related Queries
If you have any queries related to your SBI account, you can contact SBI customer care through any of the above-mentioned modes. Some common queries that SBI customer care can help you with include:
- Balance inquiry
- Account statement request
- A debit card or ATM card-related queries
- Internet banking or mobile banking queries
- Fund transfer or NEFT/RTGS-related queries
- Account opening or closure
SBI Customer Care for Credit Card-Related Queries
If you have an SBI credit card and facing any issues, you can contact SBI customer care to get your queries addressed. Some common queries related to SBI credit cards include:
- Card activation or deactivation
- Reward points related to queries
- Credit limit enhancement
- Statement requests or payment-related queries
- Lost or stolen card
SBI Customer Care for Loan-Related Queries
SBI also provides customer care support for queries related to their loan products such as home loans, personal loans, car loans, etc. Some common queries related to SBI loans include:
- Loan application status
- Pre-payment or foreclosure-related queries
- Interest rate-related queries
- Loan disbursement or repayment queries
SBI Customer Care for Internet Banking-Related Queries
SBI provides Internet banking services to its customers. If you have any queries related to Internet banking, you can contact SBI customer care to get your queries addressed. Some common queries related to Internet banking include:
- Login or password-related queries
- Transaction-related queries
- Bill payment or fund transfer queries
- Mobile banking app-related queries
SBI Customer Care for Mobile Banking-Related Queries
SBI also provides mobile banking services to its customers. If you have any queries related to mobile banking, you can contact SBI customer care to get your queries addressed. Some common queries related to mobile banking include:
- App download or installation-related queries
- Login or password-related queries
- Transaction-related queries
- Bill payment or fund transfer queries
SBI Customer Care for NRI Account-Related Queries
SBI provides specialized customer care services for its NRI customers. If you are an NRI and have any queries related to your SBI NRI account, you can contact SBI NRI customer care through the following modes:
- NRI customer care number: 1800 425 3800
- NRI customer care email: nri@sbi.co.in
You can request a callback request for SBI NRI account-Related Queries.
How to Escalate Your Query to Higher Authorities?
If you are not satisfied with the resolution provided by SBI customer care executives, you can escalate your query to higher authorities. You can contact the SBI nodal officer or the grievance redressal officer through the following modes:
- Nodal officer email: agmcustomer.lhodel@sbi.co.in
- Grievance Redressal Officer email: dgm.customer@sbi.co.in
Tips to Get Your Query Resolved Quickly
- Keep your account details handy while contacting SBI customer care
- Clearly state your query or concern
- Avoid calling during peak hours
- Be polite and patient while talking to the customer care executives
Frequently Asked Questions (FAQs)
What is SBI customer care number?
SBI customer care number is 1800 425 3800 or 1800 1234.
Can I email my query to SBI customer care?
Yes, you can email your query to customercare@sbi.co.in.
How can I escalate my query to higher authorities in SBI?
You can contact the SBI nodal officer or the grievance redressal officer through their email addresses.
How can I get my query resolved quickly by SBI customer care?
Keep your account details handy, clearly state your query, and avoid calling during peak hours.
See also Flipkart customer care number
Conclusion
SBI customer care number is a useful helpline for SBI customers to get their queries and concerns addressed. By using the different modes of contacting SBI customer care, customers can get assistance with account-related queries, credit card-related queries, loan-related queries, internet banking-related queries, and mobile banking-related queries. It is important to escalate your query to higher authorities if you are not satisfied with the resolution provided by the customer care executives.